常见问题解答

咨询帮助您从您的情况中占外，从新的角度看。与辅导员合作给你或你和你的伴侣，有机会考虑你能做些什么来改变你的情况。它还让您有机会在安全和保密环境中探索复杂或困难问题。

涉及counsellors have all received special training in relationship counselling. It takes two to three years to become a fully qualified Relate counsellor. They undergo further training to specialise in areas such asFamily Counsellingand性治疗。

与每年有关数千人的人有所帮助。我们看到个人，夫妻，家庭，年轻人和孩子。他们要求帮助与关系相关的各种问题，无论是与合作伙伴，家庭成员，朋友还是同事。我们希望所有客户都能获得最有效的支持。

That’s why, whatever you’re coming about, we’ll decide together if Relate is the best place to be at the moment or whether another resource might be more appropriate.

No. You don't need a referral to make an appointment for any of our services. Just contact us and we'll help you find the right service for your needs.

我们以不同的方式与每个客户合作，所以咨询需要多长时间依赖您的特定需求。您可以了解如何通过初次咨询来帮助您了解更多信息。

A counselling session lasts for around one hour.

我们不能为你做这个,but when you come to the first session, the counsellor will help you to approach and encourage your partner to come.

是的。Counselling is a very effective way of negotiating a separation or a divorce. It can help you to process any emotions that you might be struggling to deal with, or bring the relationship to a conclusion with as little pain or misunderstanding as possible.

是的。We don't discriminate between different types of relationship. We welcome all individuals and couples irrespective of how they identify in terms of sexuality or gender.

No. Counselling doesn't mean you're admitting failure. It simply means you're willing to work on your relationship and put in the effort to deal with any issues that might be in the way. In many cases, counselling means beginning not to fail.

Sex therapy is very successful in helping people to re-establish an active sex life. Working with a Relate sex therapist will help you to recognise any difficulties you're having and find a way to move on from them. Many people are surprised at how effective Sex Therapy is.

Like all our counsellors, our sex therapists are qualified in couple counselling having undertaken training for two to three years. They then undertake further training to specialise in性治疗。

在性治疗you and your therapist work on the issues you need help with. Your therapist will design a programme of exercises especially for you, which you'll carry out in the privacy of your own home. At each session, the therapist will talk to you about how you're getting on and discuss the best next steps. You will never be asked to undertake any sexual tasks during the sessions.

We work with every client differently, so how long therapy takes depends on your specific needs. Sessions are usually weekly and therapists always work at your pace, so you'll never feel rushed.

On average,性治疗会议持续大约一个小时。

No. Many people are referred to性治疗通过他们的GP，但您还可以预约涉及在没有推荐的情况下讨论性生活或关系的任何方面。

Yes, if you are single, or if your partner doesn't want to come along, or if you simply want to see a Relate sex therapist alone.

Mediationis sometimes described as 'a way of having a difficult conversation'. It's a highly effective way of coming to agreements if you and your partner have decided to separate and need help making arrangements about things like childcare and finances. Mediation is a collaborative process designed to help you come to agreements without arguing or feeling like you aren't being listened to.

中介everyon创建一个安全的环境e gets to have their say and no-one's opinion is more important than anyone else's. It can help you to talk things over properly at a time when you might be finding it hard to make decisions or discuss things constructively.

调解员在批准的课程上经过特别培训家庭调解委员会（FMC）并经历严格的评估过程，以便获得资格。调解员致力于详细的实践守则，并定期监督他们的工作。

每个人都会有机会发言并提出他们的观点。调解员将帮助您建立一些基础规则，这不互相谈论或不框架批评作为个人攻击。他们将帮助您谈谈您在每次会议结束时进行达成一致的问题，您的调解员将为您提供一份文件，旨在提出您要继续的提案。您将能够在会议之间就此文件进行法律建议。

UnlikeRelationship Counselling那Mediation通常需要你和你的伴侣参加。由于您可以在一起达成一致的目的，因此您的投入都需要进行。

Sessions can vary in length depending on the complexity of what's being discussed. They will usually range from between one and two hours.

所需会议的数量取决于您的独特情况。

You will normally be expected to pay a fee to cover the cost of sessions. Many Relate Centres have a contract with theLegal Aid Agency如果客户有资格，他们使他们能够提供公共资助的调解。不符合资金资格的客户支付费用，但是Mediationgenerally costs far less than an often lengthy and costly court battle.

WebChatallows you to talk to a qualified Relate counsellor online, in real time and for up to 30 minutes. The service costs £30.

Once you have made payment, you'll be directed to registration where we'll take some personal information and then you'll be connected with a counsellor. They'll chat to you about any issues you’d like help with and make suggestions about further support you can access.

是的。然而在线聊天counsellors have additional training to enable them to work online.

Please read ourprivacy and cookie policyand ourterms and conditions.These pages outline how (and why) we collect and process your personal information and keep it safe. If you have any questions about this, please emaildata.protection@relate.org.uk.。

We run a variety ofEducation and Training Workshopsfor the public, voluntary and public sector organisations, schools and businesses. We believe that relationship skills can be learned and developed - and that doing so is an important part of fostering happy and healthy relationships in people's lives and careers.

Our讲习班将帮助您制定实用技能，更加了解您的关系，并与其他希望以相似的方式发展其技能的人。

你将一起在sim 12人ilar life stage. Course materials are based on modern adult learning principles. During the course you may take part in group discussions, case studies, questionnaires, games. Some courses for professionals include role play in order to practise essential skills.

研讨会和课程由合格的培训师经营，具有关系问题的专业知识。我们的许多培训师都是辅导员。他们的方法是敏感的，理解和非评判性。

If you have a worry or query about aspects of your relationship or sex life but would prefer not to come in for face-to-face counselling, you can exchange a series of messages with one of our trained counsellors.

只要您需要帮助，您将被分配一个完全训练有素的辅导员，只要您需要帮助。你会写信给他们解释你喜欢的帮助，他们将以支持和建议写回来。您的辅导员将在收到每封电子邮件的五个工作日内回复;有时，这可能很忙，这可能是十天的时间。每个回复相当于一个小时的咨询，可以追溯到额外的好处，并在您想要的情况下审核已写的内容。

每个reply from a counsellor costs £40. You pay online using a debit or credit card through our secure Worldpay server.

是的。涉及has a commitment to confidentiality and this is set out in section 9 of ourTerms and Conditions。We are also committed to keeping your personal information safe. Our隐私政策outlines in detail how we collect and process your data and how we keep your personal information safe.

LikeMessage a Counselllor那电话咨询allows you to receive counselling on any relationship or family issues without going into a Relate centre in person.

你打电话给我们booking lineand arrange a specific time for your counsellor to phone back, including during evenings and weekends. You can agree on whether you're happy for them to leave a message or, if someone else picks up, say that they're calling from Relate. You'll then have the chance to discuss any issues you'd like help with. If you would like to book another appointment, you can agree a date and time with your counsellor at the end of the call.

The cost of counselling may vary depending on your circumstances. We can talk to you more about our charges when you call our booking line.

For face-to-face counselling, please找到离您最近的相关中心。For digital services, check out your options atbepaly下载苹果。

Every Centre has its own cancellation policy, which will be explained when you book your appointment.

If you’re a parent booking an appointment forChildren and Young People’s Counselling那yes. Otherwise, the person coming to the session will need to have given their consent.

You can find out where your nearest Relate Centre is bysearching with your postcode or address.

第一个约会通常在联系周内提供。

Some centres provide this service. We recommend you enquire when making your appointment.

If the counsellor calls at the agreed time and date and there is either no answer on the telephone no(s) provided or you indicate that you cannot/do not wish to proceed, no refund can be given. Counsellors will invariably try more than once to contact you and will leave a message if there is a message facility and you have agreed you are happy for us to do this.

Relationship Counselling那性治疗那andFamily Mediationare services for adults only. Most Relate Centres are not able to provide childcare facilities, so we recommend you make arrangements for your children to be looked after during your appointment.

We do, but the availability of counselling in other languages varies from Centre to Centre. We recommend you get in contact withyour nearest Relateto find out more.

这不太常见，但如果您提前告知我们，我们可以尝试安排。接触your nearest Relateto find out more.

Generally, this isn't something we have the capacity to provide. If you're unable to visit your nearest Relate Centre, we recommend you try电话咨询那Video Counsellingor在线聊天。

We know that everyone's schedules are different and we'll try our best to accommodate you. We recommend you talk to your counsellor about works best.

Yes, however, this may mean that you have to put on a waiting list until your preference is available.

If this is particularly important to you, we will always try to accommodate your request. However, it's unlikely that many Centres will always be able to do so due to staffing availability.

Parking varies between different Relate Centres. More information can be found by searching for离你最近的联系。

We aim to support everybody who comes to us for help and many Relate Centres offer reduced rates depending on your income or if you're receiving benefits. Please contact your本地中心要了解他们提供的付款方式。

每个涉及Centre sets their own charges so to find out the cost of counselling in your area please contact你的当地相关Centre。

我们的服务是完全保密的。除非某人的人身安全有风险，否则我们不会向外部的任何人提供您的姓名或有关您的任何信息。

涉及aims to give you a good experience. Most of the time we do this, but sometimes we don’t get it right. If you have a concern or would like to make a formal complaint, please first read our投诉程序。This will guide you through the steps you need to take.

上市的个人找到我最近的关联map are independent Relate Licensed Counsellors. They are counsellors who provide relationship counselling and other services independently from their own private practices. Licensed counsellors adhere to the professional standards laid down by the national Relate charity and are supervised by Relate approved personnel. PLEASE NOTE: these counsellors set their own fees for counselling.