Got a question? Take a look through some of the more popular things we get asked.
每个涉及sets their own charges, so to find out the cost of counselling in your area, pleasecontact your local Relate。
We also have a network of individual counsellors who work in private practice, but are licensed by Relate - they set their own fees too. When you contact them, they will provide you with information about their own charges.
Do Relate counsellors have special training?
涉及counsellors have all received special training in relationship counselling. It takes two to three years to become a fully qualified Relate counsellor. They undergo further training to specialise in areas such asFamily Counsellingand性治疗。
That’s why, whatever you’re coming about, we’ll decide together if Relate is the best place to be at the moment or whether another resource might be more appropriate.
Do I have to be referred by my GP to receive counselling?
No. You don't need a referral to make an appointment for any of our services. Just contact us and we'll help you find the right service for your needs.
How many counselling sessions do I have to come to?
How long does each counselling session last?
A counselling session lasts for around one hour.
Will you ring my partner for me and tell them to come?
我们不能为你做这个,but when you come to the first session, the counsellor will help you to approach and encourage your partner to come.
Can we use counselling to help with separation?
是的。Counselling is a very effective way of negotiating a separation or a divorce. It can help you to process any emotions that you might be struggling to deal with, or bring the relationship to a conclusion with as little pain or misunderstanding as possible.
Can I have the counsellor I had last time?
Do you see gay couples?
是的。We don't discriminate between different types of relationship. We welcome all individuals and couples irrespective of how they identify in terms of sexuality or gender.
Doesn't asking for counselling mean admitting failure?
No. Counselling doesn't mean you're admitting failure. It simply means you're willing to work on your relationship and put in the effort to deal with any issues that might be in the way. In many cases, counselling means beginning not to fail.
How can Sex Therapy help me?
Sex therapy is very successful in helping people to re-establish an active sex life. Working with a Relate sex therapist will help you to recognise any difficulties you're having and find a way to move on from them. Many people are surprised at how effective Sex Therapy is.
What training do Relate sex therapists have?
Like all our counsellors, our sex therapists are qualified in couple counselling having undertaken training for two to three years. They then undertake further training to specialise in性治疗。
What happens at a Sex Therapy session?
在性治疗you and your therapist work on the issues you need help with. Your therapist will design a programme of exercises especially for you, which you'll carry out in the privacy of your own home. At each session, the therapist will talk to you about how you're getting on and discuss the best next steps. You will never be asked to undertake any sexual tasks during the sessions.
You will normally be expected to pay a fee to cover the cost of your Sex Therapy sessions. Many Relate Centres offer reduced rates depending on your household income. Please contact你的当地相关要了解他们提供的付款方式。
We work with every client differently, so how long therapy takes depends on your specific needs. Sessions are usually weekly and therapists always work at your pace, so you'll never feel rushed.
How long does each Sex Therapy session last?
Do I have to be referred for Sex Therapy by my GP?
Can I come to Sex Therapy on my own?
Yes, if you are single, or if your partner doesn't want to come along, or if you simply want to see a Relate sex therapist alone.
Mediationis sometimes described as 'a way of having a difficult conversation'. It's a highly effective way of coming to agreements if you and your partner have decided to separate and need help making arrangements about things like childcare and finances. Mediation is a collaborative process designed to help you come to agreements without arguing or feeling like you aren't being listened to.
How can Mediation help me?
中介everyon创建一个安全的环境e gets to have their say and no-one's opinion is more important than anyone else's. It can help you to talk things over properly at a time when you might be finding it hard to make decisions or discuss things constructively.
Do Relate mediators have special training?
What happens at a Mediation session?
Can I come to Mediation on my own?
How long does each Mediation session last?
Sessions can vary in length depending on the complexity of what's being discussed. They will usually range from between one and two hours.
How many Mediation sessions will I need to come to?
You will normally be expected to pay a fee to cover the cost of sessions. Many Relate Centres have a contract with theLegal Aid Agency如果客户有资格，他们使他们能够提供公共资助的调解。不符合资金资格的客户支付费用，但是Mediationgenerally costs far less than an often lengthy and costly court battle.
What is WebChat?
WebChatallows you to talk to a qualified Relate counsellor online, in real time and for up to 30 minutes. The service costs £30.
What happens in a Live Chat session?
Once you have made payment, you'll be directed to registration where we'll take some personal information and then you'll be connected with a counsellor. They'll chat to you about any issues you’d like help with and make suggestions about further support you can access.
Do Live Chat counsellors have the same training as face to face counsellors?
What steps do you take to protect my data?
What is a Relate Workshop?
We run a variety ofEducation and Training Workshopsfor the public, voluntary and public sector organisations, schools and businesses. We believe that relationship skills can be learned and developed - and that doing so is an important part of fostering happy and healthy relationships in people's lives and careers.
How will attending a Workshop help me?
What happens at a Relate Workshop?
你将一起在sim 12人ilar life stage. Course materials are based on modern adult learning principles. During the course you may take part in group discussions, case studies, questionnaires, games. Some courses for professionals include role play in order to practise essential skills.
If you have a worry or query about aspects of your relationship or sex life but would prefer not to come in for face-to-face counselling, you can exchange a series of messages with one of our trained counsellors.
What does Message a Counsellor involve?
How much does Message a Counsellor cost?
每个reply from a counsellor costs £40. You pay online using a debit or credit card through our secure Worldpay server.
Is Message a Counsellor confidential?
是的。涉及has a commitment to confidentiality and this is set out in section 9 of ourTerms and Conditions。We are also committed to keeping your personal information safe. Our隐私政策outlines in detail how we collect and process your data and how we keep your personal information safe.
What is the Telephone Counselling service?
LikeMessage a Counselllor那电话咨询allows you to receive counselling on any relationship or family issues without going into a Relate centre in person.
你打电话给我们booking lineand arrange a specific time for your counsellor to phone back, including during evenings and weekends. You can agree on whether you're happy for them to leave a message or, if someone else picks up, say that they're calling from Relate. You'll then have the chance to discuss any issues you'd like help with. If you would like to book another appointment, you can agree a date and time with your counsellor at the end of the call.
How much does the Telephone Counselling service cost?
The cost of counselling may vary depending on your circumstances. We can talk to you more about our charges when you call our booking line.
How do I make an appointment to talk to a Relate counsellor?
For face-to-face counselling, please找到离您最近的相关中心。For digital services, check out your options atbepaly下载苹果。
Every Centre has its own cancellation policy, which will be explained when you book your appointment.
Can I book an appointment for someone else?
If you’re a parent booking an appointment forChildren and Young People’s Counselling那yes. Otherwise, the person coming to the session will need to have given their consent.
Where can I see a counsellor locally?
How soon can I talk to someone?
Can you text or email me details for my appointment?
Some centres provide this service. We recommend you enquire when making your appointment.
What if I miss your phone call for Telephone Counselling?
If the counsellor calls at the agreed time and date and there is either no answer on the telephone no(s) provided or you indicate that you cannot/do not wish to proceed, no refund can be given. Counsellors will invariably try more than once to contact you and will leave a message if there is a message facility and you have agreed you are happy for us to do this.
Can I bring my children to counselling?
Relationship Counselling那性治疗那andFamily Mediationare services for adults only. Most Relate Centres are not able to provide childcare facilities, so we recommend you make arrangements for your children to be looked after during your appointment.
Do you have counsellors who speak other languages?
We do, but the availability of counselling in other languages varies from Centre to Centre. We recommend you get in contact withyour nearest Relateto find out more.
Can you organise a BSL interpreter for me?
Do you offer counselling at home?
Generally, this isn't something we have the capacity to provide. If you're unable to visit your nearest Relate Centre, we recommend you try电话咨询那Video Counsellingor在线聊天。
Do I have to come every week? I'm not sure I can fit that into my schedule.
We know that everyone's schedules are different and we'll try our best to accommodate you. We recommend you talk to your counsellor about works best.
Can I choose if my counsellor is a man or a woman?
Yes, however, this may mean that you have to put on a waiting list until your preference is available.
If this is particularly important to you, we will always try to accommodate your request. However, it's unlikely that many Centres will always be able to do so due to staffing availability.
Do centres have parking?
Parking varies between different Relate Centres. More information can be found by searching for离你最近的联系。
If you're a charity, why do you charge?
每个涉及Centre tries to keep the cost of counselling as low as possible, but we do need to charge a fee for services in order to cover the cost of what we spend. Relate is a not for profit charity and the money that we charge goes straight back into providing the best service possible.
We aim to support everybody who comes to us for help and many Relate Centres offer reduced rates depending on your income or if you're receiving benefits. Please contact your本地中心要了解他们提供的付款方式。
Do Relate Centres charge the same rates?
每个涉及Centre sets their own charges so to find out the cost of counselling in your area please contact你的当地相关Centre。
Are your services confidential?
What happens if I have a complaint about any of Relate's services?
涉及aims to give you a good experience. Most of the time we do this, but sometimes we don’t get it right. If you have a concern or would like to make a formal complaint, please first read our投诉程序。This will guide you through the steps you need to take.
When I search for my nearest Centre, names of individuals come up. Who are they?
上市的个人找到我最近的关联map are independent Relate Licensed Counsellors. They are counsellors who provide relationship counselling and other services independently from their own private practices. Licensed counsellors adhere to the professional standards laid down by the national Relate charity and are supervised by Relate approved personnel. PLEASE NOTE: these counsellors set their own fees for counselling.